Terms & Conditions

Terms and Conditions

Please read below as a customer of our website. You will be subject to all of the following terms & conditions.

All prices shown on our website are fully inclusive of VAT with free delivery.

Any detailed information on our website is as accurate as possible, such as product sizes, photos & colours. 

All of our beds come with a 1 year parts and manufacturing guarantee. Proof of purchase must be shown with any issues that may happen during this time. 

All Payments by debit/credit cards or paypal must be delivered to the card holders address. This will temporarily take the funds from your cards account and it may take up to 5 working days to go back to your account. If you have a Unconfirmed addresses that doesn’t tie up to your house address we welcome internet bank payment ( BACS ) and direct over the counter payments direct to our account. The goods you have ordered can then be delivered to any UK mainland address without a problem.

All of our deliveries are carried out by courier companies. We cannot be held responsible for any claims or damages that may occur to any person, buildings contents, vehicles or driveway by one of our delivery companies used. This would be taken up directly with the Courier. Goods that are delivered must always be signed for. If there is any damage to the packaging or the actual goods please sign as damaged. This gives us full insurance against any issues that may be found after the goods have been unpacked. 

Please see our returns section for full returns information.