FAQs

 

Do you have a showroom?

 

Yes, if you wish to view a product please call us on 0116 2862 306 to arrange a viewing at our Leicestershire warehouse. We have a few of the best selling beds and mattresses set up for customers to see.

 

How do I know your goods are as good as advertised?

 

We have been trading online for over 11 years and have built up thousands of happy customers, our products are top quality at very competitive prices.

 

Do you offer weekend delivery?

 

Yes, we can deliver on a Saturday. There is a £30 surcharge for this service.  Please email us to see if this is possible to your area.

 

Do you offer a free delivery service?

 

Yes, we can deliver to most of the UK mainland with our free delivery service but certain post code areas carry a surcharge due to the distance. See our delivery information for more details.

 

 Can I have a next day delivery?

 

On most of our products it is next working day delivery if we receive your order by 1pm, some products can take up to 5-7 working days if they need hand making in the UK or they are a heavy item which needs the furniture delivery team to book in with you. Please call the office on 0116 2862 306 to check if you are unsure.

 

 

What are the overall product sizes?

 

Please view the individual product pages for the overall sizes of our beds.

 

Do your beds come with a warranty or guarantee?

 

Our beds come with a one year parts guarantee from receipt of payment.

 

Do you take our old bed away?

 

Unfortunately we cannot offer this service.

 

Can you give us an exact time for delivery?

 

We cannot guarantee a delivery time but we can give you a tracking number so you can track and trace your delivery.

 

Can we pay cash to the delivery driver?

 

All payments must be processed before the order is dispatched. If the delivery is local and we send out one of our own vans then you can pay cash on delivery but this must be arranged before purchase, please call the office on 0116 2862 306.

 

Is the price on your website fully inclusive of VAT?

 

Yes, all prices are fully inclusive of VAT.